Advantages of a Dealership with a Body Shop and Service Centre


With the annual cost of car ownership estimated at $8,469 per year in 2017, it is expected that at some point, you'll need to have your car inspected, serviced, or repaired. So, should you take your car to a dealership, a mechanic, or a body shop for routine maintenance and repairs?

One option that's becoming increasingly popular is to use an auto dealership that also has a body shop and a service centre. Not only does having all your car ownership needs under one roof save time, there are other advantages to working with a dealership that has a body shop and service centre. 

Enhanced Customer Service 

With a fully integrated dealership, you are likely to have access to a more personalized customer-service experience.  With experienced service managers whose goal is to assist you through the process, and trained mechanics and technicians available to diagnose and repair your car troubles, you have a chance to build a long-term personal relationship with the business. Other benefits include: 

  • Access to perks such as loaner or rental cars for you to use while your vehicle is being repaired; complementary inspections or maintenance. 
  • It allows for easy transition between the stages of vehicle ownership. 
  • It saves you the time needed to travel between businesses. 
  • Access to extended and lifetime warranties of parts and repairs, saving you money in the long run. 

More Knowledgeable and Skilled Staff

Dealership employees, including the technicians and mechanics, have more technical training and are more knowledgeable about the specific make and model of your vehicle than a stand-alone mechanic or body shop may have. This is typically because: 

  • Many dealerships require their mechanics and technicians to participate in ongoing training, so they keep up with the latest manufacturing and technological developments. 
  • Dealerships are mandated to meet training, equipment, safety and quality requirements as stipulated by car manufacturers.
  • Specialized knowledge is required to maintain the structural integrity of your vehicle. 
  • Work not completed by certified technicians runs the risk of violating warranties or damaging the vehicle beyond repair. 

Type of Repairs and Services at an All-in-One:

Dealerships are required to sell and use certified parts from the Original Equipment Manufacturer (OEM), limiting the potential for damage. The dealerships' access to specialized parts and materials results in faster repair and delivery of services.

     Dealerships can handle all types of repairs and services for your vehicle, including: 

  • Complete collision repair service, including the repair of car frames, chassis, and dents.
  • Cracked windshield repairs, including hail damage.
  • Regular maintenance, including oil and filter changes, tire rotations, brake system maintenance, and emission service.
  • Painting and customizations.


Whether your vehicle needs body work after an accident or when your car is due for scheduled maintenance, ultimately, it is your individual needs that determine where you get service. In Edmonton, Alberta, Crosstown Chrysler Jeep Dodge provides you with a complete experience, from buying or leasing new or used vehicles to repair services. Whatever your needs, Crosstown has you covered.

Categories: Body Shop